TAPESTRY INFORMATION
1. Item: Hand-woven macrame Curtain
2. Size: 40*13cm, 70*20cm
3. Color: as shown
4. Materials: 100% high quality cotton rope
5. Process: hand-woven
6. Packing List: 2*Tapestry
NOTE
1. The real color of the tapestry may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.
2. Pure manual weaving, the size is slightly error, each tapestry is unique. The measurement allowed error is +/- 1-3cm.
3. Due to the transportation packaging, the tassels will not be smooth when received, it is recommended to comb the tassels with a comb. The rope is easy to mess. After receiving it, shake it and straighten it out.
4. The natural cotton rope may have some smell, which is produced by cotton craftsmanship. It will disappear after a few days when hung on the wall.
5. Cleaning method: It is recommended to pop up or use a blower to clean the dust.
PAYMENT METHOD
1. We use Paypal payment gateway. You can pay by all methods that Paypal accepts such as: Paypal, Visa, Mastercard, American Express, Discover,…
2. All transactions are secure and guaranteed by Paypal. See more at Payment Methods
SHIPPING
1. We are using Free Standard Shipping, which means that all costs we have included in the product price listed on our website, you do not need to pay any extra fees!
2. For international orders, we use a shipping network that combines many delivery companies in many different countries to ensure orders are delivered quickly and at the lowest cost.
3. Because it’s a handmade product, it take us about 3-7 business days (Mon-Fri) prepare your order and send them to the delivery company. The average delivery time is from 10-20 business days if not delayed by customs controlling and epidemic. Small packages will be delivered faster.
4. We will update the tracking code for you as soon as it is provided by the shipping company. Please read more at Shipping policy
RETURNS
1. We only refund if the items are defective or damaged. You have 30 calendar days to return an item from the date you received it.
2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. To complete your return, we require a receipt or proof of purchase. Please read carefully our Return policy
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